cookie policy

What are cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Cookies can store information such as your language preference, login status, or how you navigate through a website. Some cookies are placed by the website itself (first-party cookies), while others are placed by third parties whose services are used on the website (third-party cookies).

Similar technologies, such as pixels or scripts, work in a comparable way and are also covered by this policy.

Why do we use cookies?

Types of cookies we use


Strictly necessary cookies
These cookies are essential for the proper functioning of the website and cannot be disabled. They enable core features such as:

remembering your cookie preferencesmaintaining secure areas of the websiteenabling basic navigation and page functionalityWithout these cookies, the website may not function correctly.

Performance and analytics cookies
These cookies collect aggregated and anonymous information about how visitors use our website, such as which pages are visited most frequently or how visitors move through the site.

We use this information to:
analyse website performance
improve usability and content
optimise technical functionality
These cookies do not directly identify individual users.

Functional cookies
Functional cookies allow the website to offer enhanced functionality and personalisation. These cookies may be set by ITC Natural Luxury Flooring or by external service providers.

They may enable features such as:
embedded videos or media
live chat functionality
social media integrations
remembering user preferences beyond basic settings
If you do not accept these cookies, some features may not work as intended.

Marketing and tracking cookies
Marketing or tracking cookies are used to deliver relevant advertisements and to measure the effectiveness of marketing campaigns. These cookies may be placed by third-party advertising partners.

They can be used to:
show advertisements that are relevant to your interests
limit the number of times you see an advertisement
analyse interactions with advertisements across websites
These cookies are only placed if you explicitly consent.

Unclassified cookies
Some cookies may not yet be categorised at the time of placement. These cookies are temporarily listed as unclassified and will be assigned to one of the categories above once their purpose has been determined.

Managing your cookie preferences
When you first visit our website, you are presented with a cookie banner allowing you to manage your preferences. You can change or withdraw your consent at any time via the cookie settings on our website.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our use of cookies. The latest version will always be available on our website.

Last updated: 2026